CMS RAC Provider Resources
Here you’ll find the latest information for the Medicare Fee for Service (FFS) Recovery Audit Program for Regions 1, 2 and 5, including access to helpful resources to assist you in working with Performant.
Our commitment is to deliver a best-in-class customer experience and minimize unnecessary burden to you during the course of our work. We focus on providing a collaborative and data-driven approach to continuously improve our auditing practices while reducing disruption.
If you have questions or would like to learn more about the CMS program, we’re here to help. Talk with one of friendly customer service specialists today.
Region 5:
Access your claim review status, update your contact information, and more.
Need to update your contact information?
General Program Updates
SAVE THE DATE: Performant’s RAC provider outreach presentation is scheduled for Thursday, October 23rd from 11:00 AM to 12:00 PM EST for the providers in WPS jurisdictions. Performant will be providing an overview of the RAC program as well as a walk-through of the process from end to end – designed to assist providers with navigating the RAC process.
For additional information and to register for this webinar, click HERE.
SAVE THE DATE: Performant’s RAC provider outreach presentation is scheduled for Wednesday, August 13th from 10:00 AM to 11:00 AM EST for the providers in NGS jurisdictions. Performant will be providing an overview of the RAC program as well as a walk-through of the process from end to end – designed to assist providers with navigating the RAC process.
For additional information and to register for this webinar, click HERE.
Supporting Resources
External Resources
If you are a provider seeking additional information for Region 1 support, Click Here
If you are a Part A/B provider seeking additional information for Region 2 support, Click Here
Contact Us
Performant Customer Service
P.O. Box 3568
San Angelo, TX 76902
info@performantrac.com
Toll Free: (866) 201-0580
Hours:
8:00am – 4:30pm (EST)
8:00am – 4:30pm (CST)
8:00am – 4:30pm (MST)
8:00am – 4:30pm (PST)