CMS RAC Provider Resources
Here you’ll find the latest information for the Medicare Fee for Service (FFS) Recovery Audit Program for Regions 1 and 2, including access to helpful resources to assist you in working with Performant.
Our commitment is to deliver a best-in-class customer experience and minimize unnecessary burden to you during the course of our work. We focus on providing a collaborative and data-driven approach to continuously improve our auditing practices while reducing disruption.
If you have questions or would like to learn more about the CMS program, we’re here to help. Talk with one of friendly customer service specialists today.
Region 5:
Access your claim review status, update your contact information, and more.
Need to update your contact information?
General Program Updates
9/9/26- 11:00AM – 12:00PM EST
https://attendee.gotowebinar.com/register/1210060282675686492
Join Performant, the Centers for Medicare & Medicaid Services Recovery Audit Contractor (RAC) for Region 1 and Region 2, for an insightful session about the RAC program. This comprehensive overview will equip you with essential knowledge and guidance that will help you effectively navigate the RAC processes. This session is for all Part A and Part B providers in Jurisdiction 6 and Jurisdiction K.
SAVE THE DATE: Wednesday July 22nd at 12pm EST for the providers in the Novitas jurisdictions.
Whether you are new to working with a Recovery Audit Contractor (RAC) or just need a refresher, this session is for you. Performant will present a lot of practical information, and will be available to answer program-related questions. Topics include:
- An overview of the RAC program
- Type of reviews & how claims are selected
- Walk-through of the process from end to end
- Online resources for Providers
For more information and to pre-register, click HERE.
Supporting Resources
External Resources
If you are a provider seeking additional information for Region 1 support, Click Here
If you are a Part A/B provider seeking additional information for Region 2 support, Click Here
Contact Us
Performant Customer Service
P.O. Box 3568
San Angelo, TX 76902
info@performantrac.com
Toll Free: (866) 201-0580
Hours:
8:00am – 4:30pm (EST)
8:00am – 4:30pm (CST)
8:00am – 4:30pm (MST)
8:00am – 4:30pm (PST)