CMS RAC Provider Resources
Here you’ll find the latest information for the Medicare Fee for Service (FFS) Recovery Audit Program for Regions 1, 2 and 5, including access to helpful resources to assist you in working with Performant.
Our commitment is to deliver a best-in-class customer experience and minimize unnecessary burden to you during the course of our work. We focus on providing a collaborative and data-driven approach to continuously improve our auditing practices while reducing disruption.
If you have questions or would like to learn more about the CMS program, we’re here to help. Talk with one of friendly customer service specialists today.
Access your claim review status, update your contact information, and more.
Need to update your contact information?
General Program Updates
SAVE THE DATE: Performant’s next RAC provider outreach presentation is scheduled for Monday, June 17th from 12:00PM – 1:00 PM EST for the providers in Novitas jurisdictions. Performant will be providing an overview of the RAC program and detailed information over the course of 3 sessions that will assist providers with navigating the RAC process.
Session 2 will give a brief review of the topics covered in Session 1 and Session 2 will provide a detailed overview of Review Results Letter, the Discussion Period and esMD.
To register for this webinar, click here: Navigating the RAC Process – An Overview of the CMS Recovery Audit Contractor (RAC) Activities – Part 2 registration – GuideWell Source webex
SAVE THE DATE: Performant’s next RAC provider outreach presentation is scheduled for Wednesday, May 22nd from 12:00PM – 1:00 PM EST for the providers in NGS jurisdictions. Performant will be providing an overview of the RAC program and detailed information over the course of 3 sessions that will assist providers with navigating the RAC process.
Session 2 will give a brief review of the topics covered in Session 1 and Session 2 will provide a detailed overview of Review Results Letter, the Discussion Period and esMD.
To register for this webinar, click here: AFB_Navigating the RAC Process – Part 2 of 3, CMS Recovery Audit Contractor Activities_052224 – NGSMEDICARE
Supporting Resources
External Resources
If you are a provider seeking additional information for Region 1 support, Click Here
If you are a Part A/B provider seeking additional information for Region 2 support, Click Here
If you are a DMEPOS supplier or Home Health or Hospice provider seeking additional information for Region 5 support, Click Here
Contact Us
Performant Customer Service
P.O. Box 3568
San Angelo, TX 76902
info@performantrac.com
Toll Free: (866) 201-0580
Hours:
8:00am – 4:30pm (EST)
8:00am – 4:30pm (CST)
8:00am – 4:30pm (MST)
8:00am – 4:30pm (PST)
